Outlook

Pal works inside your Outlook the way a great assistant would. It reads what comes in, works out what each message is, pulls the context, and prepares the reply or the action for your approval.

The jobs it picks up.

โœ“Triage and classify incoming mail
โœ“Draft replies in your voice, ready to send
โœ“Chase the threads that go quiet
โœ“Open and update work from email automatically

Outlook and Pal, answered.

Will it send emails on its own?+

Only if you let it. By default it drafts and waits for your approval on anything going out. You decide where that line sits.

Can it work a shared mailbox?+

Yes. Shared inboxes like info@ or accounts@ are one of the most common and valuable first jobs.

Does it keep the audit trail?+

Every action it takes, source through to outcome, is logged and reviewable.