Pal
Gmail
For teams on Google Workspace, Pal works your Gmail the same way: reading, classifying, drafting and chasing, with a human on anything that leaves the building.
The jobs it picks up.
✓Sort and prioritise the inbox
✓Draft contextual replies to approve
✓Follow up on quotes and threads
✓Turn emails into tasks and records
Gmail and Pal, answered.
Does it work with the rest of Google Workspace?+
Yes. Gmail usually comes with Drive, Calendar and Sheets, and Pal uses them together so it has the full picture.
Can it handle a busy support inbox?+
That is exactly where it earns its place. High volume, repetitive triage is its strength.
Is our email used to train AI?+
No. Your data is used to do your work, never to train shared models.
