PalPrivacy policy
How we handle data, in plain terms. This is a summary of our approach. We will share full data-processing terms as part of any engagement.
The short version
Your business data is used to do your work, and only that. It is never used to train shared AI models, and it is never pooled with other clients. You own your systems of record; Pal works inside them.
Data we hold about your business
To run an agent we connect to the tools you ask us to. Through those connections the agent reads and writes the data needed for its job, such as messages, documents, contacts and records. We hold the credentials for those connections encrypted, and rotate them on a schedule. Access is scoped to what the job needs and revoked when it changes.
Model usage
Pal uses third-party AI models to do its work. Data sent to those models is processed under their enterprise terms, which exclude training on your content. We can share the specifics of the providers we use on request.
Data about visitors to this site
This website collects minimal analytics to understand traffic. We do not sell personal data. If you contact us, we use your details only to respond and to discuss working together.
Your rights
You can ask us what data we hold, ask us to correct or delete it, and withdraw access at any time. When an engagement ends, your data stays in your systems and we remove our access.
Contact
Questions about privacy? Email hello@pal.team.